WATER DAMAGE
What to Do in the First 24 Hours After Water Damage
1) Stop the Source First
If water is still entering the property, stop it before anything else when safe. Shut off supply lines, isolate fixtures, or close valves as needed.
If electrical risk is present, avoid wet zones and call professionals immediately.
2) Protect People and Valuables
Move electronics, important documents, medications, and irreplaceable items away from active moisture.
The first hour is about safety and limiting spread — not cosmetic cleanup.
3) Start Documentation Early
Take clear photos and short videos of affected rooms, source points, and damaged materials.
Detailed documentation helps claim communication and scope clarity.
Need Professional Help?
If you are facing active property damage, call Phix Restoration Group at (914) 410-0763. Our team can guide first actions and dispatch emergency support quickly.